Fifth of rail passengers buy wrong ticket from machines, says regulator

[Tony]

Guardian Consumer Affairs

Almost 20% of study’s mystery passengers either paid too much for journey or paid too little, risking penalty fareAbout one in five train passengers using ticket machines could be either paying too much or be at risk of a penalty fare, the rail regulator has said.The Office of Rail and Road...

Fifth of rail passengers buy wrong ticket from machines, says regulator (external link to Guardian Consumer Affairs)