Hi guys,
Not sure if am on the correct part to post this so apologize if i am just looking for some advice this is my first post.
We bought a van 3 months ago on HP and every month the van has broken down on us we have been told by the garage that it has been injector problems each time so this time we decided we didn't want the van anymore couldn't trust it at all the garage tried to hit us 1300 quid usage fees it's done below average miles and nothing wrong with the van what do ever. We have contacted the finance each time it's broken down they then told us the price of usage fees they are asking for was ridiculous and would put a complaint in. So this morning we had a phone call
from the finance telling us they have spoken to the garage but they have told then it hasn't been the same problem 3 times it's been different problems so basically lying to them to cover themselves. Every phone call with the garage is recorded and every phone call they have told us it's been Injectors again. The finance company have basically said that the garage have covered themselves well knowing that they have lied yet we have to take the van back and be shafted again surely we have a good to stand on somewhere here?
Hopefully this makes sense
Thanks
Not sure if am on the correct part to post this so apologize if i am just looking for some advice this is my first post.
We bought a van 3 months ago on HP and every month the van has broken down on us we have been told by the garage that it has been injector problems each time so this time we decided we didn't want the van anymore couldn't trust it at all the garage tried to hit us 1300 quid usage fees it's done below average miles and nothing wrong with the van what do ever. We have contacted the finance each time it's broken down they then told us the price of usage fees they are asking for was ridiculous and would put a complaint in. So this morning we had a phone call
Hopefully this makes sense
Thanks