A friend of mine was spoofed on his email account and I received a nice message from him (at least that is what I thought). He recommended joining Home Website Builder. As I trusted my freind (not realising his email address had been spoofed, I joined.
This is the name of the company.
Your FREE Money Making Website - Home Website Builder
It states that there is a 30 day money back guarantee.
I joined and got high pressure selling to spend more and more money, which I didn't do. I also found it not to my liking. Within an hour of joining, I rang my credit card company asking if they could cancel the one off payment of around £29. They said they couldn't.
I then sent HWB an email to say that I didn't want to continue and asked for my money back.
Their reply was that I had to use the product for 2 weeks before they would consider any refund.
They refuse to pay the money back even though I sent my email within the 7 day cooling off period based on the Distance Selling contract.
I have all the email communication.
Is there anything I can do? I am very concerned about them possibly taking more money from my account.
Any help would be greatly appreciated. I am a member of Which, and that supposedly covers me for solicitors, but not sure if that is the correct route to go.
This is the name of the company.
Your FREE Money Making Website - Home Website Builder
It states that there is a 30 day money back guarantee.
I joined and got high pressure selling to spend more and more money, which I didn't do. I also found it not to my liking. Within an hour of joining, I rang my credit card company asking if they could cancel the one off payment of around £29. They said they couldn't.
I then sent HWB an email to say that I didn't want to continue and asked for my money back.
Their reply was that I had to use the product for 2 weeks before they would consider any refund.
They refuse to pay the money back even though I sent my email within the 7 day cooling off period based on the Distance Selling contract.
I have all the email communication.
Is there anything I can do? I am very concerned about them possibly taking more money from my account.
Any help would be greatly appreciated. I am a member of Which, and that supposedly covers me for solicitors, but not sure if that is the correct route to go.