Hi there - just wondering if anyone knows where I stand on this? I purchased a bed from M&S online, the item was on special offer (reduced from around £1000 to about £300), I received confirmation emails for the order and to confirm the item was on it's way. Payment was also taken from my credit card. I also received a couple of message on my answerphone to say they were trying to contact me to arrange delivery. I rang them a couple of days ago and they told me the item was out of stock and order has to be cancelled and money refunded. The problem I have with this is that the item is still available on theire website (Albany bed) - I think they've had too many orders at the reduced price and so decided to put it back up to full price. I'll be speaking to am M&S manager on Friday. Does anyone know where I stand?
Thanks in advance
Thanks in advance