my rights buying an ex display model online.

[djdarkside]

Hi, I ordered an ex display guitar pedal from Dawsons Music website at 12:44 on the 1/1/11, the order was paid for and processed etc. Yesterday i recieved and email telling me that it was being processed (I'm assuming due to the bank holiday). I went back to the website last night (3/1/11) and the item was still for sale. Today however I've recieved this email:

Hi John, thank you for your order. Unfortunately we have now sold out of the ex-display item that you have ordered.


We have cancelled your order and refunded the money to your card.


Sorry for any inconvenience


Andy
Dawsons Music Ltd


Any ideas where i stand on this one as I don't want the money back i want the product (to give you the bg my 14 year old is becoming a superb musician so needs good gear, but I'm a warehouse worker and not earning a great deal of money and the pedal was a bargain) any advice will be gratefully recieved.

Regards

John

 

[Odar]

If you know about guitars, could I ask you or someone else how I should choose the right strings for my guitar, there are so many of them, I'm afraid to choose something wrong.

 

[Xela]

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