We moved into our new home 5-6 Months ago and we have had many problems. Boiler, Ariel, telephone wiring was all done wrong. When our boiler was on infact it was off, when it was off it was on. They have sorted out a few of these problems, but the boiler still remains a problem. When we moved in, we did not have hot water or heating for a few weeks. Surely all of these things should have been in working order when they handed over the house to us.
Also another problem is the front doors have three glass panels on and we cannot lock our doors from the inside with a key. All we have on the inside of the door is a latch which you turn to lock the door. If anyone was to break one of these glass panels on the door and put their hand through and turn the latch they can get into the house. It's pointless locking the door from the outside, as they can break the panel, stick their arm through turn the latch, the door will be open. The developer admitted that this was a problem after I pointed this out to them; they confirmed it was a design fault. Instead of putting in new locks they have decided to cover the glass panels with opaque film. They have confirmed also that thee doors meet the regulations by NHBC. Surely this cannot be correct. How can you not be able to lock your door from the inside with a key, take the key out at night and go to bed? Who would I need to go to get this checked out?
Also the new development that we are on, the current developer has sold off the plans to another developer and further phases will be done by another developer. Do they not have to let the residents know about this? They have also confirmed that the landscaping which looks nothing like on the brochure will be finished by the new developer, but I am not convinced.
Also the development does not have sufficient drains, when it rains there is a huge build up of water as there is not sufficient drains. As there is a lake nearby this could be dangerous as there may be risk of flooding. I have pointed this out to the developer, but nothing has been done as of yet.
Any advice would be appreciated or any suggestion who I can speak to.
Also another problem is the front doors have three glass panels on and we cannot lock our doors from the inside with a key. All we have on the inside of the door is a latch which you turn to lock the door. If anyone was to break one of these glass panels on the door and put their hand through and turn the latch they can get into the house. It's pointless locking the door from the outside, as they can break the panel, stick their arm through turn the latch, the door will be open. The developer admitted that this was a problem after I pointed this out to them; they confirmed it was a design fault. Instead of putting in new locks they have decided to cover the glass panels with opaque film. They have confirmed also that thee doors meet the regulations by NHBC. Surely this cannot be correct. How can you not be able to lock your door from the inside with a key, take the key out at night and go to bed? Who would I need to go to get this checked out?
Also the new development that we are on, the current developer has sold off the plans to another developer and further phases will be done by another developer. Do they not have to let the residents know about this? They have also confirmed that the landscaping which looks nothing like on the brochure will be finished by the new developer, but I am not convinced.
Also the development does not have sufficient drains, when it rains there is a huge build up of water as there is not sufficient drains. As there is a lake nearby this could be dangerous as there may be risk of flooding. I have pointed this out to the developer, but nothing has been done as of yet.
Any advice would be appreciated or any suggestion who I can speak to.