Philips TV problem

[Thelazywolf]

Hi guys. I bought a Philips Ambilight 47' TV through a catalogue company (Very) roughly 2 and a half years ago and it has gone kaput on me this weekend. it made a popping/bang sound and went completely dead, the standby light doesn't come on and there doesn't seem to be any power going to it. I'm not 100% sure yet whether its still in warranty, I need to dig all the paperwork out but if the worst comes to the worst and it isn't still in warranty with Very then could I use the SOGA to get a repair/replacement from the catalogue company? Also I don't know if this makes any differencee but I am actually still currently making payments for the tv to the catalogue company, I think the payment schedule finishes in 12 months or so. Any help would be appreciated.

 

[trickygj]

Under SOGA 1979 s. 14goods need to be satisfactory quality.

'For the purposes of this Act, goods are of satisfactory quality if they meet the standard that a reasonable person would regard as satisfactory, taking account of any description of the goods, the price (if relevant) and all the other relevant circumstances.'

I think you will need to show that the TV has failed prematurely by obtaining a report and then contacting the catalogue company

I'm not totally sure what agreement you have with catalogue companies. If it is a credit agreement regulated by the Consumer Credit Act 1974 you have a right against both the supplier and the finance company.