Hi Everyone,
Firstly wanted to say hi to everyone. My first time so please bear with me.
Here goes....
Bought a car from a well known dealer (not sure if I should name and shame) and took car in for part ex. Finance went through ok and I collected car - so far no problem.
The next day fault on dash saying electronic fault on gearbox. Spoke to the dealer and took it straight back, they said they had put it on diagnostics and they weren't happy for us to have the car back (not roadworthy) loads of problems of diagnostics. So they said have a look for something else, by this time the part ex they had sold through auction.
So can't have my old car back and cancel the agreement. So found another car same model £500 cheaper. Now they said they have got to put it through finance again because of the figures etc.
Now finance rejected (my credit score is 824) and this has been going on for 2 weeks now and I still don't have a car. (apart from courtesy car)
Really angry. My understanding is under the sale of good act that they should replace under statutory duties but what about the finance, they say they cannot just swap the car and change the car details on the current agreement.
I reckon they are try to settle and re-finance and cash in on some commission.
Any advice. or help.
Regards
Andy
Firstly wanted to say hi to everyone. My first time so please bear with me.
Here goes....
Bought a car from a well known dealer (not sure if I should name and shame) and took car in for part ex. Finance went through ok and I collected car - so far no problem.
The next day fault on dash saying electronic fault on gearbox. Spoke to the dealer and took it straight back, they said they had put it on diagnostics and they weren't happy for us to have the car back (not roadworthy) loads of problems of diagnostics. So they said have a look for something else, by this time the part ex they had sold through auction.
So can't have my old car back and cancel the agreement. So found another car same model £500 cheaper. Now they said they have got to put it through finance again because of the figures etc.
Now finance rejected (my credit score is 824) and this has been going on for 2 weeks now and I still don't have a car. (apart from courtesy car)
Really angry. My understanding is under the sale of good act that they should replace under statutory duties but what about the finance, they say they cannot just swap the car and change the car details on the current agreement.
I reckon they are try to settle and re-finance and cash in on some commission.
Any advice. or help.
Regards
Andy