I've read various negative reviews about this company after buying a product on 2nd December 2020. It was a Veloretti ladies bike for my wife. The company have been atrocious in dealing with me. They have said that DHL had delivered it somewhere but it had been lost. They said they had no tracking number and that they did not usually deal with DHL. You cannot call this company to speak to a human being. You can only communicate by live chat online..After a few live chats over a few days someone finally emailed me.today to say what they told me.1 week ago ..they were waiting to hear back from DHL. MADE.COM appear to deflect the responsibility to.DHL even though my contract is with them.
I live in Qatar and I carefully chatted with them that they could ever to my UK aramex address is Slough from where the bike would be shipped to me at my expense to Qatar.
There service is terrible. If they can do this with a 450£ dutch bike god knows what they have done with larger orders such as furniture.
I am waiting to speak to a human being and expect an apology but I doubt I will get one.
This is another company people should.add to their blacklist another dot.con
I live in Qatar and I carefully chatted with them that they could ever to my UK aramex address is Slough from where the bike would be shipped to me at my expense to Qatar.
There service is terrible. If they can do this with a 450£ dutch bike god knows what they have done with larger orders such as furniture.
I am waiting to speak to a human being and expect an apology but I doubt I will get one.
This is another company people should.add to their blacklist another dot.con