Quick update to all thinking of using Stilhaus and reading Ivory's comments:
- Stilhaus require a £100 deposit in cash when ordering a kitchen
- Their prices vary daily apparently so unless you make the decision there and then, there is no option to hold the quote
- They do not accept cheques or card - only cash, BACS or bank draft
- The company is not listed on Companies House - when the sales advisor was asked if there was a holding company or other registered company name he said no
- The company has multiple website addresses - for no apparent reasons
- When asked if we could think about it, he said we could but would be charged £150 for another visit
- When asked for an insurance certificate and guarantee certification to prove the 25 year guarantee he had no answer
In short, the sales guy was nice but a complete waste of my evening as had I known this was the way they operate I would never have bothered having a quote done. Nothing was discussed or explained at the start.
Very very disappointed! Being a business owner, I would never run my business like that! No mention of VAT either!