Taking flight from BA as it washes its hands of our problems

[Tony]

Guardian Consumer Affairs

No compensation after delays, lost luggage and no premium economy seatsI booked premium economy return flights with British Airways from Manchester to Mexico City via Heathrow. Unfortunately, due to fog and because a passenger decided not to fly, the Manchester flight was delayed so I missed my...

Taking flight from BA as it washes its hands of our problems (external link to Guardian Consumer Affairs)