Hi everyone,
I will explain the problem briefly we had installed 2 chrome towel rails which run off our heating system,and in approx 2 1/2 years they have shown sign's of rusting one is worse than the other.
We contacted the place of purchase who found the paperwork and they contacted the manufacturer who responded with they have a 12month warranty and that's it.We have not used any abrashive material to clean them we have used an inhibitor in the system.
Does anybody have any advice as to our next step,the seller has referred us to the manufacturer to try and resolve this ourselves these were not particually cheap either.
Your help would be greatly appreciated,
Deiter.
I will explain the problem briefly we had installed 2 chrome towel rails which run off our heating system,and in approx 2 1/2 years they have shown sign's of rusting one is worse than the other.
We contacted the place of purchase who found the paperwork and they contacted the manufacturer who responded with they have a 12month warranty and that's it.We have not used any abrashive material to clean them we have used an inhibitor in the system.
Does anybody have any advice as to our next step,the seller has referred us to the manufacturer to try and resolve this ourselves these were not particually cheap either.
Your help would be greatly appreciated,
Deiter.