Training courses

[darrenchilton]

Today I booked a training course, but within half an hour decided I didn't want to attend anymore. The training supplier says that all fees paid are non refundable.
I was under the impression I was entitled to a cooling off period (7 days at least) to cancel my order/purchase.
Am I correct?

 

[Witch consumer]

If you booked online or by phone then yes you do have a 7 day cooling off period, if you booked it at a training centre or event, you would not. This is because it would be covered by the Distance Selling Regulations. Training courses are not excluded from the regs

 

[darrenchilton]

If you booked online or by phone then yes you do have a 7 day cooling off period, if you booked it at a training centre or event, you would not. This is because it would be covered by the Distance Selling Regulations. Training courses are not excluded from the regs

Thanks for that. i did book online so will be back in touch with them today to get my money refunded.

 

[Witch consumer]

That is of course assuming you booked as a consumer, not as a business! (Sorry forgot that bit)