Trying to get a refund from Virgin Balloon Flights fails to take off

[Tony]

Guardian Consumer Affairs

There have been four cancellations and we are getting nowhereIn mid-April 2015 I bought vouchers for two weekday morning Virgin Balloon Flights in the east Midlands, costing £204. They were a gift for my friend, and we wanted to fly together. Our first flight was booked for May 2015 but was...

Trying to get a refund from Virgin Balloon Flights fails to take off (external link to Guardian Consumer Affairs)