Please help...
My partner and I recently decided to get married at a local wedding venue in shropshire. We visited the building (an old pub) however, we were told we were not allowed to visit the ceremony area on top of the hill as it was still a construction site. In good faith we booked the wedding for next August (2016) handing over £250 reservation fee and £2000 down payment.
Some months later we were advised the area up on the hill was now completed and they were holding a wedding fayre to celebrate. My partner visited the venue and to her horror, it was awful and nowhere near the level of finish/quality we had been led to expect.
In addition to this the area up on the hill had been sold to us to include 7no. camping pods for overnight stay following the wedding. We have subsequently found out that these camping pods and the toilet facilities (also promised) do not have planning permission (and are not likely to either - given the long list of objections).
Obviously this is a stressful time planning a wedding and we need every penny to pay for such an event. What I'd like to know is, is it illegal/unlawful for the wedding venue to take £2250 from us, and sell us facilities they did not have planning permission to build??
We have contacted the venue to complain, demanding our money back and they have written back to us saying we now owe them a £3500 because we have cancelled the wedding...
My partner and I recently decided to get married at a local wedding venue in shropshire. We visited the building (an old pub) however, we were told we were not allowed to visit the ceremony area on top of the hill as it was still a construction site. In good faith we booked the wedding for next August (2016) handing over £250 reservation fee and £2000 down payment.
Some months later we were advised the area up on the hill was now completed and they were holding a wedding fayre to celebrate. My partner visited the venue and to her horror, it was awful and nowhere near the level of finish/quality we had been led to expect.
In addition to this the area up on the hill had been sold to us to include 7no. camping pods for overnight stay following the wedding. We have subsequently found out that these camping pods and the toilet facilities (also promised) do not have planning permission (and are not likely to either - given the long list of objections).
Obviously this is a stressful time planning a wedding and we need every penny to pay for such an event. What I'd like to know is, is it illegal/unlawful for the wedding venue to take £2250 from us, and sell us facilities they did not have planning permission to build??
We have contacted the venue to complain, demanding our money back and they have written back to us saying we now owe them a £3500 because we have cancelled the wedding...