at xmas i bought my son an xbox 360 and now 6months on it wont work
i got in touch with xbox and give them the product serial number and they informed me that the warranty on the xbox had ran out in november 2007 but i didnt buy it until december 2008 so i have been back to the store where i bought it and they said they only give out 28day guarantees so i emailed their customer services and explained to them about the faulty xbox and they said the assistant was right so i have been back in touch with them about the warranty and have not heard back i did not pay full price for the product as i got it at sale price as it was the last one in stock i used my credit card to pay so what rights have i got here and what can be done about the store where ibought it (a big supermarket chain)
please help
i got in touch with xbox and give them the product serial number and they informed me that the warranty on the xbox had ran out in november 2007 but i didnt buy it until december 2008 so i have been back to the store where i bought it and they said they only give out 28day guarantees so i emailed their customer services and explained to them about the faulty xbox and they said the assistant was right so i have been back in touch with them about the warranty and have not heard back i did not pay full price for the product as i got it at sale price as it was the last one in stock i used my credit card to pay so what rights have i got here and what can be done about the store where ibought it (a big supermarket chain)
please help