Hi there.
I ordered an item online and then sent an email cancelling the order before the item was actually delivered. 2 days after I'd cancelled the order, DHL arrived to deliver the item. I rejected the delivery as I'd cancelled the order so that the item would get sent back to the company.
The company replied later and said that they'd be charging me £6 for return postage.
My question is, can they charge this, seeing as I'd cancelled the order before it was delivered and also would DHL actually charge the company postage for sending them back an item for the delivery was rejected?
I realise that if I'd accepted delivery, I'd have to send the item back at my expense, but the above is a slightly difference scenario, as I received the goods after I'd cancelled the order.
Thanks in advance.
I ordered an item online and then sent an email cancelling the order before the item was actually delivered. 2 days after I'd cancelled the order, DHL arrived to deliver the item. I rejected the delivery as I'd cancelled the order so that the item would get sent back to the company.
The company replied later and said that they'd be charging me £6 for return postage.
My question is, can they charge this, seeing as I'd cancelled the order before it was delivered and also would DHL actually charge the company postage for sending them back an item for the delivery was rejected?
I realise that if I'd accepted delivery, I'd have to send the item back at my expense, but the above is a slightly difference scenario, as I received the goods after I'd cancelled the order.
Thanks in advance.