Hello,
Just thought I would say Hi, I`ve just joined and looking for advice.
I just purchased a computer online on from PC World on Wednesday and it arrived Friday 22 Jan, I rang up to arrange to return it. The reason I wish to return it,is because the fan in so loud and I left it on for over an hour and it still didn't go quiet, I just cant live with it like that.
I like to watch youtube and dvds but the noise would drive me crazy, its so irritating.
Well, when I spoke to the unhelpful "gentleman" on the phone he said because I`ve switched it on, it is classed as been used, so I cant return it.
I asked if I could get through to complaint's he just said "well this is really, this the best you can get I can`t offer you any more that this"
I haven even connected it to the internet. or added any programmes to it at all, I`ve changed nothing about it.
So does anyone know if this is right?
Is the fact that I`ve switched on the machine make it void from being returned and claiming my money back?
Many Thanks in Advance
AnneMarie
Just thought I would say Hi, I`ve just joined and looking for advice.
I just purchased a computer online on from PC World on Wednesday and it arrived Friday 22 Jan, I rang up to arrange to return it. The reason I wish to return it,is because the fan in so loud and I left it on for over an hour and it still didn't go quiet, I just cant live with it like that.
I like to watch youtube and dvds but the noise would drive me crazy, its so irritating.
Well, when I spoke to the unhelpful "gentleman" on the phone he said because I`ve switched it on, it is classed as been used, so I cant return it.
I asked if I could get through to complaint's he just said "well this is really, this the best you can get I can`t offer you any more that this"
I haven even connected it to the internet. or added any programmes to it at all, I`ve changed nothing about it.
So does anyone know if this is right?
Is the fact that I`ve switched on the machine make it void from being returned and claiming my money back?
Many Thanks in Advance
AnneMarie