I took my PS3 back to Game four times and was tod there was nothing wrong with the video output to hi-def every single time even though they did not have facilities to check it out and being honest I really lost my temper the last time because they were basically calling me a liar but in a very polite and condescending manner. I then got an E-mail from game teling me to take the machine back for replacement or refund. I thought great took the reference number that I had been sent along with receipts etc and they then rescinded the offer instore . I really get the feeling I was setup to be humiliated what does anyone think ??? AS a footnote I then phoned Sony and they admitted
to a fault with the graphics chip in a small batch of consoles and repaced it free of charge and now the new one works briliantly. I really want Game teaching a lesson over this but anyone know how ??? their customer service really is a stinker and I will never spend another penny there but I refuse to believe I am alone. So anyone else have any horror stories about this company that thinks it is above consumer law...........
to a fault with the graphics chip in a small batch of consoles and repaced it free of charge and now the new one works briliantly. I really want Game teaching a lesson over this but anyone know how ??? their customer service really is a stinker and I will never spend another penny there but I refuse to believe I am alone. So anyone else have any horror stories about this company that thinks it is above consumer law...........