Sony Centre PS3
Well I found the receipt and phoned the Sony Centre at the Trafford Centre where I bought the item in January 2007. They said I needed to phone the Sony service centre which I did and as it was a Sony shop this is reasonable.
Got through after about 10 mins and they agreed to replace the PS3 console free of charge even though it was out of warranty. He said he was doing it as a gesture of good will - I didn't comment. He also said it would have a three month warranty, but failed to mention that this does not affect my statutory rights - I didn't comment.
All I had to do was fax through proof of purchase, which I have just done. Just need to phone back to arrange collection. Others have said that they are very efficient at this - must be all the practice.
The guy I spoke to said it sounded like it had overheated.
Tony
Well I found the receipt and phoned the Sony Centre at the Trafford Centre where I bought the item in January 2007. They said I needed to phone the Sony service centre which I did and as it was a Sony shop this is reasonable.
Got through after about 10 mins and they agreed to replace the PS3 console free of charge even though it was out of warranty. He said he was doing it as a gesture of good will - I didn't comment. He also said it would have a three month warranty, but failed to mention that this does not affect my statutory rights - I didn't comment.
All I had to do was fax through proof of purchase, which I have just done. Just need to phone back to arrange collection. Others have said that they are very efficient at this - must be all the practice.
The guy I spoke to said it sounded like it had overheated.
Tony