In situations where you are having some work done, and the main focus of the agreement is the service itself, you would be party to a contract for Work and Materials. This type of contract is governed by the Supply of Goods and Services Act 1982. Under this legislation, you are always protected by three statutory terms, even though you may not have anything in writing, or the contract you signed does not specifically mention them.
Refer to the section on Doorstep Selling if you signed up to having some work done after someone paid you an unsolicited visit.
Common complaints:
- He was a complete cowboy!
- They are taking forever to do the work!
- It cost me a fortune!
- The price was significantly higher than the estimate
- The job was done as a ‘foreigner’. Do I have any rights?
- How much can I claim in damages?
Join our 
Virgin had to replace my outside cable as I had no telephone for 3 weeks when the guy came he cut of the damaged piece and joined it with a little joining box and left a loop by my front door as I didn’t notice this my 2 year old grandson came to visit his foot went into the loop and fell in the door luckily enough I caught him but because my door so quite high he took the skin off his shins .I reported to virgin who sent a guy to repair it .he was absolutely disgusted at the work of the previous guys repair .I already took photo of it so I sent it to complaints team at virgin media .well they called my today as sincerely apologised for my grandsons accident and offered him 10 pound for his suffering and said buy a toy I told him to keep his money I was disgusted is there anyway I can cancel my contract because this is unexceptable
had central heating put into our caravan but first time it rained water was coming in through the vent on top of the roof the installer came and fixed it but it still leaks every time it rains rang him two weeks ago and he said he would fix it but it is still coming in when it rains as there is electrics in the cupboard where boiler is am worried does anyone know how to resolve this thank you
I have two issues that I would like to briefly discuss with yourself.
1: My previous manager wrote a negative reference of some of the work I carried out whilst working with social services. I previously worked as an Independent Reviewing Officer (IRO) and Child Protection (CP) Chair whilst worker for a London Borough, I also was responsible for the Local authority Designated 0fficer (LADO). What can to overcome this problem,l as it is putting in a difficult position when I require a truthful and honest reference.
2: My last recruitment agency I worked for were reluctant to pass over information to me and any agency of details and times of where I worked in the past. Can I challenge the Agency to produce documents for me.
Your help would be greatly appreciated.
Many Thanks (07940847636)
Michael Lee
My daughter has paid for a wedding package in full for 2018 they are now saying they had made a mistake on their calculations and want more money how do we sort this out
What rights do I have when a car dealer cancels a planned job after I have turned up with my car. So far th company have offered me a voucher with their company even though I have said I will never go back there. It has cost me about £50 today to have the job done locally at double the price, the 30 mile round trip and bridge toll to change counties. I am so angry but want to be properly equipped if they ring again with facts.
Hi I wonder if you could give me some advice please. I have just had an oak staircase installed. We paid just under a thousand pounds deposit, I still owe £1500 the stairs were faulty when they were fitted I mentioned to them and took pics the fitters said they could fix the problem. The fitters said the damage was done in the work shop.were do I stand if I tell him to take it all out am I entitled to my deposit back.
Thanks for your help